Rental admin needed one workflow instead of scattered customer, item and payment tracking.
The business workflow included customer records, dress/item selection, add-ons, courier details, refundable deposits, paid amounts, totals and outstanding balances. Managing this manually created room for missed details and repeated admin.
What we built
- Customer and dress/order workflow
- Multi-item rental capture
- Add-on and courier handling
- Deposit, paid and outstanding calculations
- Invoice-style review screens
Business outcome
- Reduced manual invoice admin
- Improved customer record keeping
- Made totals easier to manage
- Created a clearer rental workflow
How this helped
The system makes the rental process easier to follow from customer details through to final totals, reducing reliance on separate notes, spreadsheets or manual calculations.